Articles and Case Studies

Is the supply chain network underneath your strategy one you would design if you were starting from scratch?

Why capital projects underperform and how front-end planning can drive world-class success

Many leadership teams are making multi-million dollar decisions with only half the picture. The organisations that see clearly are pulling away from the pack.

In our experience, we can regularly achieve a significant (2x, 3x, 4x) improvement in operational performance. For example, doubling output, halving delivery or development timeframes, reducing defects or scrap by 75%. This article explains what we typically find and why this magnitude of potential upside exists in most organisations - if you know where to look.

74% Increase in Output Through Process Redesign and Targeted Capital Investment

Enterprise Cost Reduction Diagnostic | Large AU Health Insurer

End-to-end process redesign and pilot | Big-4 AU Bank

Improving productivity and 'time to yes' | Big-4 AU Bank

Improving Customer Service and Reducing Costs in a Collections Contact Centre | Global FS Business

Productivity and Automation | Big-4 AU Bank

Claims Process End-to-End Deep Dive | AU Health Insurer

Establishing Operational Excellence foundations for a major Australian Health Insurer

Improving productivity Wealth Management Operations | Big-4 AU Bank